Effective March 1, 2017
The Service generally is purchased and used by businesses, government agencies and higher education institutions. Individuals also may purchase tests.
“Assessment” means a Versant language skill assessment delivered through the Service.
“Customer” means a purchaser of the Service.
“Pearson” means NCS Pearson, Inc.
“Personal Information” means personally identifiable information.
“Service” means the Versant language skill assessment services, which may be delivered via phone or via mobile app, web or computer (Windows-based) applications or Versant test management platforms.
“Test Administrator” means an individual who, on behalf of a Customer, manages the assignment of the Assessment to Test Takers and receipt of Assessment results, scores and reports for a Customer.
“Test Taker” means an individual who takes an Assessment through the Service.
Authorization and Consent
Customer. A Customer authorizes Pearson to collect and process Personal Information by ordering the Service, installing a Service application, logging-into the Service, using the Service, designating a Test Administrator, assigning an Assessment to a Test Taker or providing a Test Taker with a Pearson-supplied code to take an Assessment. Customers are responsible to obtain any additional required consents from Test Administrators and Test Takers.
Protection and Security
To protect Personal Information from unauthorized access, use and disclosure, Pearson maintains a comprehensive information security program and employs reasonable and appropriate physical, administrative and technical safeguards. Pearson performs periodic risk assessments of its information security program and prioritizes remediation of identified security vulnerabilities. The transmission of Personal Information is protected through SSL or another form of encryption that provides substantially the same or greater protection.
Collection and Processing
Pearson collects and processes data in order to provide the Service. This data may include Personal Information.
Payment Data. If the Service is purchased online, payment data submitted by the Purchaser will be used and disclosed to the Customer’s financial institution and Pearson’s payment processor for the purpose of processing payment for the Service ordered.
Account Data. Pearson collects and processes account data to set up, maintain and enable a Test Administrator to obtain and assign Assessment codes and receive Assessment results and score reports. Account data may include a Test Administrator’s name, organization, email address, user name and password.
Rostering Data. The Test Administrator, on behalf of the Customer, may choose, on an optional basis, to upload first name, last name, email address or an alternative ID for a Test Taker into a roster to facilitate assigning Assessments and tracking Assessment results.
Assessment Data. Assessment data may include the Examinee’s first name and last name*; city*; country*; gender*; year of birth*; native language*; Assessment responses and answers (which may be spoken or, in certain cases, written); Assessment score, report and recommendations and the Assessment code assigned to and used by the Test Taker to take an Assessment.
* Optional Data: The following Test Taker information is not required by Pearson, but may be required by a Customer: name*; country*; gender*; year of birth*; or native language.* City information is required for the phone version of the Service, but is optional for all other versions. In lieu of a name, a Customer may assign an alternative ID for a Test Taker.
Application and System Logs. Application and system logs are critical to ensuring the availability and security of the Service. Pearson collects log data to monitor the health of the Service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale the computing resources for the Service.
Do Not Track. Do Not Track (DNT) is a proposed mechanism for allowing website visitors to control the collection of certain usage data. Although there has been research into the development of a standard to support the use of DNT signals, there is no adopted standard to follow. The Service does not currently respond to Do Not Track signals.
Disclosure and Use
Delivery of the Service. Pearson processes and uses Personal Information in order to deliver the Service. In delivering the Service, Pearson provides and discloses Personal Information of a Test Taker to the Customer who assigned the Assessment and Test Administrators of the Service for such Customer.
Marketing and Advertising. Pearson will not use Test Administrator Personal Information for marketing or advertising purposes, unless a Test Administrator or Customer has consented and opted-in to such use. Pearson does not seek such consent from a Test Taker through the Service. Pearson does not permit third-party ad networks or similar services to access or collect Personal Information within the Service.
No Sale of Personal Information. Pearson does not sell or rent Personal Information.
Pearson complies with all applicable provisions of the United States Family Educational Rights and Privacy Act, 20 U.S.C. 1232g, 34 CFR Part 99 (FERPA) as a “school official” under FERPA in receiving and handling personally identifiable information from education records of a Customer who is an education agency or institution subject to the FERPA.
Access, Correction and Portability
Test Administrators may access and correct their Personal Information through use of the functionality of the Service. Test Administrators may contact Pearson Support for assistance.
The Customer has primary responsibility for fulfilling Test Taker requests for access, amendment, correction and export of Personal information. Test Takers may not change responses to an Assessment after the response has been recorded by the Service. For Assessment security and validity, Assessment prompts and responses are not accessible after completion of the Assessment. The Test Taker’s response to the open question section (which is not used for scoring) is accessible, however, to the Customer and Test Administrator after the Assessment is taken. Test Taker access, correction or deletion requests may be limited by any applicable restrictions or requirements of the Customer or law.
Changes to the Policy
Information about Cookies
Cookies. Cookies are small text files that a web server places on a computer or mobile device. Cookies contain information that can later be read by the web server that originally placed the cookie on the computer or mobile device. Cookies that may be used in connection with the Service include:
Strictly Necessary Cookies. These cookies are essential for use of the Service, such as accessing an Assessment and secure areas of the Service. Without these cookies, the Service cannot be provided.
Functionality Cookies. These cookies enable the Service to remember choices made and options selected in order to provide enhanced, more personal features. For example, these cookies can be used to remember changes made to text size. They may also be used to provide the specific functionality requested.